African Sun

Covid -19

8 May 2020

Dear Valued Client,


Following the publication of Statutory Instrument (SI) 99 of 2020, we are pleased to announce the opening of our hotels on a phased approach.

Phase 1
The following hotels will be open for your convenience from Monday the 11th of May 2020:

Holiday Inn Harare.

Holiday Inn Bulawayo.

Holiday Inn Mutare; and

Great Zimbabwe Hotel.

The hotels to be opened under the next phase and their respective opening dates will be communicated in due course.

Health and Safety measures
The health and safety of our guests, employees, their families and the nation at large is our priority and we have incorporated the following measures guided by the World Health Organisation (WHO) Guidelines For Workplaces on Covid-19 as read with SI 99 of 2020 to safeguard the same:

Hotels which are resuming service will be diligently disinfected and sanitized.

Temperature checks of all staff and guests at all hotel entrances.

Contactless check-in and check-out protocols will be adhered to.

Staff members will wear face masks at all times.

Guest accessible hand sanitizer at entrances and high traffic areas.

Extra disinfection of high touch areas in guest rooms including light switches and door handles.

Regular sanitization and wiping down of POS machines.

Our gyms and swimming pools at each hotel will remain closed.

Increased cleaning and disinfecting frequency of all public areas.

Meals will be served according to guest preferences with a choice of a la carte or buffet in the restaurants or packed on request; and

Social distancing of up to two (2) metres apart will be implemented in our conference rooms, and state of the art video conferencing facilities are available.


We would like to thank you for the trust and support that you have shown us during this time and we look forward to welcoming you back to all African Sun Hotels and Resorts where excellent service and hospitality awaits you.

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